Fisher Collision Center & the DuPont Performance Alliance

You’re probably not aware that the Collision Center at Fisher Auto is a DuPont Performance Alliance shop, or even what that means to you as a consumer. The DuPont Performance Alliance is a group of interdependent collision-repair centers, designed to ensure customer satisfaction through process improvement, performance consistency and confidence in the DuPont name. A Performance Alliance shop is focused on every part of the repair process, from estimating to insurance requirements, to customer satisfaction feedback.
So, how is a DuPont Performance Alliance shop different from the other repair shops? Consistency. Technology. Training. All DuPont Performance Alliance shops are supplied with the support, training and resources of one of the most advanced and respected companies in the industry. As a member of this alliance we have access to the best tools, and have the most knowledgeable staff available. You can be assured you are receiving the premier service in the area.
Fisher Auto, along with all of the other participants in this alliance, are tested and certified in all of the standard operating procedures. This ensures that from start to finish we are only performing the most professional repair for your vehicle.
Being a part of this alliance allows us to build stronger relationships with insurers across the board. All of these insurance procedures have been standardized which provides all of our repair customers with a seamless claims process.
Our shops aren’t satisfied with the status quo. The Performance Alliance encourages continuous improvement through the Performance Feedback System. Designed to assist shop owners with targeted and specific feedback, this customer-satisfaction measuring tool allows you to influence the performance and quality of our member shops and, as a result, receive the best service every time.
All of these benefits allow us to offer better service, which makes us a better dealership for our customers. We try to streamline processes whenever possible, but above all we strive to offer only the best service, whether it’s in the shop or on the lot. We always have, and always will continue to push ourselves to be better.
If you’re in need of collision repair or auto body work, call Fisher Auto Body to schedule an appointment today!